JUL: DELIVERY IN UKRAINE
1. Delivery across Ukraine is carried out by the Nova Poshta service to a branch or address. The cost of delivery is calculated individually, based on the declared cost, which corresponds to the actual amount of the order according to the tariffs of the delivery service, and is paid by the buyer separately when receiving the order at the branch.
2. The deadline for the formation of shipments is 1-3 working days (however, during the sales period, this deadline may be extended by several days).
3. Delivery of orders is carried out throughout the territory of Ukraine, except for Crimea, occupied territories and the zone where hostilities are taking place.
4. We also note that as soon as your order has been processed and shipped by the seller, delivery services begin. Therefore, if you cancel your order after it has been shipped, there will be no refund for shipping.
5. Important! When receiving your order at the post office or when it is delivered by courier, please check the product in detail for any kind of defects/stains, etc. If you find that the product is damaged immediately upon receipt, you can refuse it on the spot by filling out a return form (in which you indicate the damage found on the product) and send it back. In this case, all logistics costs are borne by the Seller. The return of the product may be refused if the defect/contamination, etc., was discovered already after receiving the parcel.
INTERNATIONAL DELIVERY
1. Deliveries are made by the Nova Poshta and UkrPoshta service to any country in the world, except russia, belarus, Eritrea, North Korea, Syria, India. Terms of formation of shipments — 2-3 working days. The terms of delivery of shipments are 5–14 days for Nova Poshta and 20–30 days for UkrPoshta from the moment the order is sent (however, the terms may be extended by the carrier due to weather conditions/customs clearance, etc., we are not responsible for these delays). Please consider the delivery time of logistics companies.
2. It is possible to place an order on the website or by sending us a request on Instagram/Telegram or mail hello@jul.ua
3. The cost of delivery is paid by the client immediately upon placing the order according to the carrier's rates (delivery rates are fixed and indicated on our website in this section or in the checkout when placing the order).
4. Orders are sent officially (with tags and accompanying documents). Therefore, regardless of the value of the parcel, the Recipient must pay VAT. Orders worth more than €150 additionally require a cargo customs declaration (CCD). Therefore, in addition to the payment for the delivery service, the Recipient will have to cover all costs related to customs clearance. For international shipments, the Recipient must find out the cost of customs clearance on the official websites of the receiving country. All duties and taxes are borne by the Recipient. Additionally, we note that we do not have information on how the customs clearance procedure works and how much it costs.
ORDER PAYMENT OPTIONS
1. Through the Ukrainian payment system LiqPay;
2. With full bank details.
TARIFFS FOR SHIPMENTS BY NOVA POSHTA (UAH)
| COUNTRY OF DELIVERY | POLAND, MOLDOVA | LITHUANIA, GERMANY, ROMANIA, SLOVAKIA,, CZECH REPUBLIC | AUSTRIA (promotional tariff from 23.09.2024 to 31.12.2024) | GREAT BRITAIN, ESTONIA, ITALY, LATVIA, FRANCE | SPAIN |
| Documents, up to 1 kg | 350 | 500 | 600 | 900 | 1000 |
| up to 1 kg | 350 | 500 | 600 | 900 | 1000 |
| up to 2 kg | 400 | 550 | 700 | 950 | 1050 |
| up to 5 kg | 500 | 700 | 1000 | 1200 | 1300 |
| up to 10 kg | 600 | 850 | 1250 | 1500 | 1700 |
| COUNTRY OF DELIVERY | USA | CANADA |
| Documents 0, 1 kg | 350 | 450 |
| 0, 25 kg | 450 | 500 |
| 0, 4 kg | 550 | 600 |
| 0, 5 kg | 600 | 700 |
| 1 kg | 900 | 1000 |
*At the moment, delivery to the branch is available only in a few countries (you can check this information with the manager).
Address delivery is carried out to all countries and its cost is UAH 100 more expensive than delivery to the branch.
(except for the USA and Canada - you do not need to pay extra for address delivery to these countries)
TARIFFS FOR SHIPMENTS BY UKPOSHTA (UAH)
| ZONE | COUNTRIES | COST |
| Zone 1 | COUNTRIES OF THE FORMER CIS, EASTERN/WESTERN EUROPE, SOUTHERN/NORTHERN EUROPE | 665 |
| Zone 2 | EAST ASIA, NORTH AMERICA/CANADA | 750 |
| Zone 3 | SOUTH AND SOUTH-EAST ASIA, CENTRAL AND SOUTH AMERICA | 1000 |
